Prepare for your Humana nursing role

Master member-centric care strategies, retention mechanics, and health outcomes optimization at a leading healthcare services company.

The Interview

What Humana is looking for

Member Interview

Member Experience & Retention

01Member Satisfaction

02Health Outcomes

03Engagement Strategy

04Retention Mechanics

Care Interview

Care Management & Clinical Outcomes

01Condition Management

02Prevention Strategy

03Care Coordination

04Clinical Quality

Member-centric healthcare company with strong clinical focus//Data-driven approach to health outcomes and engagement//Commitment to reducing health disparities and improving access

Practice Library

Humana exercises

Ready to ace your Humana nursing interview?

Prepare for your Humana nursing role

Master member-centric care strategies, retention mechanics, and health outcomes optimization at a leading healthcare services company.

The Interview

What Humana is looking for

Member Interview

Member Experience & Retention

01Member Satisfaction

02Health Outcomes

03Engagement Strategy

04Retention Mechanics

Care Interview

Care Management & Clinical Outcomes

01Condition Management

02Prevention Strategy

03Care Coordination

04Clinical Quality

Member-centric healthcare company with strong clinical focus//Data-driven approach to health outcomes and engagement//Commitment to reducing health disparities and improving access

How It Works

Master Humana Member-Centric Nursing

Practice member engagement and care management strategies evaluated at Humana. · Click to expand

1Your Nursing Goals

Clinical Reasoning & Assessment

Practitioner

Patient-Centered Care & Communication

Practitioner

2Nursing Case Prep

Your Medicare Advantage NPS has dropped from 72 to 61 in 6 months. Walk through your...

CASE INTERVIEWHard

Humana

3Frameworks

Framework

Is your clinical assessment thorough and evidence-based?

Are you identifying patient acuity and risk appropriately?

72% of missed deteriorations caught by nurse observation vs vital signs alone

Patients on high-acuity units require 3.2x more assessment interactions

Are your recommendations grounded in current evidence?

Evidence-based practice adoption: 64% in teaching hospitals vs 38% community

Outcome variance: 31pp lower readmission with standardized care protocols

Is your care plan individualized and feasible?

Are patient goals and values centered in planning?

Patient-aligned goals improve adherence by 2.1x

Goal elicitation takes average 12 minutes but unlocks 64% better engagement

Are you identifying and addressing care barriers?

Social determinants affect outcomes in 71% of cases

Early barrier identification reduces 30-day complications by 26%

Are you coordinating effectively across the care team?

Are handoffs and communication clear and structured?

Structured handoff protocols reduce adverse events by 42%

68% of communication failures involve incomplete information transfer

Are you fostering interdisciplinary collaboration?

Collaborative care units show 3.4pp improvement in patient satisfaction

Nurse-led care coordination reduces length of stay by 1.8 days (avg)

4Feedback

Clinical Excellence

Distinctive

Patient Advocacy

Strong

Team Coordination

Meeting Bar

Safety & Quality

Strong

Repeat

Practice Library

Humana exercises

Your Medicare Advantage member satisfaction (NPS) has fallen from 72 to 61 in six...

CASE INTERVIEWHard

Healthcare · Member Experience StrategyHumana

Design a care management program for diabetic members focused on improving outcomes and...

LEARNMedium

Healthcare · Condition ManagementHumana

How would you identify and engage high-risk members to improve their health outcomes and...

LEARNMedium

Healthcare · Risk StratificationHumana

Tell me about a time you implemented a health intervention that improved both outcomes...

BEHAVIORALMedium

Behavioral · ImpactHumana

How do you approach health equity and addressing social determinants in member care?

BEHAVIORALMedium

Behavioral · Health EquityHumana